Upskill Main Product Catalog

Serving food and drink over the counter? Our Sales & Service Essentials (Asian Version - Simplified Chinese Assisted) course will give you the confidence and skills to be brilliant at sales and service and give your customers the best experience possible.

What are the benefits of this course?

• How to get the best for you and your customers, even when you\'re busy.
• The importance of knowing what you offer and how to use this to improve the customer experience.
• How to keep stress levels low during service.

This retail security course provides essential guidelines on detecting and preventing theft, highlighting the serious impact on the workplace and offering strategies to protect against theft.

What are the benefits of this course?

• Learn to identify and prevent theft, protecting both staff and store from serious financial losses.
• Understand common theft tactics and implement effective security procedures for tills, stockrooms, and deliveries.
• Recognise potential thieves and enhance vigilance during peak times to deter and address theft effectively.

Get ready to pop, pour, and impress with this quick and fun serving alcohol course on all things sparkling wine!

What are the benefits of this course?

• Discover the main sparkling wine types and what makes them sparkle!
• Explore the countries behind the bubbles and their unique styles.
• Learn how sparkling wine is crafted, aged, and, of course, opened with finesse.

This course on managing depression helps you distinguish between natural sadness and clinical depression, providing strategies to identify symptoms, assess severity, and intervene to minimise productivity loss and distress.

What are the benefits of this course?

• Spot the signs and symptoms of depression in your employees, as well as its physical, emotional and cognitive effects.
• Understand the various levels of depression and how to identify them in your employees.
• Learn about the psychological and medical treatments available for depression, so that you can support your employees with getting help.

Shake things up with this quick and essential vodka serving alcohol course! Whether you\'re mixing a martini or pouring it neat, this course will give you all the must-know facts to elevate your customers experience.

What are the benefits of this course?

• Uncover what vodka is made from and how it ?s distilled.
• Explore the countries that lead the vodka scene.
• Master the art of preparing and presenting flawless vodka drinks - plus, what to avoid for perfection.

Ready to wow your customers with whisky knowledge? This snappy serving alcohol course gives you all the essentials to serve up the best whisky experience with confidence and style.

What are the benefits of this course?

• Explore the world\'s top whisky-producing countries and their distinct styles.
• Dive into the key whisky types, how they\'re crafted, and what they taste like.
• Master the art of making, pouring, and presenting flawless whisky drinks and learn what to avoid!

Ready to wow your customers with whisky knowledge? This snappy serving alcohol course gives you all the essentials to serve up the best whisky experience with confidence and style.

What are the benefits of this course?

• Discover the top wine-producing countries and their signature white wine styles.
• Get familiar with key grape varieties and the delicious white wines they create.
• Master the art of opening, pouring, and presenting the perfect glass—plus, what to avoid for a flawless pour.