Counter Food Sales and Service Essentials (Asian Version)
Course code
SGP_HSSEC
£5.00
Help your team to deliver excellent counter food sales and service skills, perfect if you\'re looking for retail courses for your employees.
Benefits of this course:
- Improve customer satisfaction and retention.
- Drive average transaction value and sales volume.
- Understand techniques and tips to reduce stress during busy periods.
This course will take around 60 minutes
For people who serve customers with food and drinks over the counter, this course is designed to give you the confidence and the skills to be really brilliant at sales and service and ultimately give your customers the best experience and you the best rewards.
On completing this course you will understand:
- how to get the best for you and your customers, even when you're busy
- the importance of knowing what you offer and how to use this to improve the customer experience
- how to keep stress levels low during service (through preparation and awareness)
- techniques to increase sales and your job satisfaction
- about different types of people and yourself
- how to vary your approach according to the customers and the environment
After completing this course you will have gained 1 CPD point
Average Rating | 5.00 |
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Number of Reviews | 1 |
Skills & Training | Sales & Service |
Jobs & Roles | Hospitality colleague, Retail colleague |
Course Authors | Upskill People |
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