Counter Food Sales and Service Essentials (Asian Version)

Course code

This course will take around 60 minutes

For people who serve customers with food and drinks over the counter, this course is designed to give you the confidence and the skills to be really brilliant at sales and service and ultimately give your customers the best experience and you the best rewards.

On completing this course you will understand:

  • how to get the best for you and your customers, even when you're busy
  • the importance of knowing what you offer and how to use this to improve the customer experience
  • how to keep stress levels low during service (through preparation and awareness)
  • techniques to increase sales and your job satisfaction
  • about different types of people and yourself
  • how to vary your approach according to the customers and the environment

After completing this course you will have gained 1 CPD point

More Information
Average Rating 5.00
Number of Reviews 1
Skills & Training Sales & Service
Jobs & Roles Hospitality colleague, Retail colleague
Course Authors Upskill People

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