Upskill Main Product Catalog

Learn everything you need to know about good customer service in our communication skills course. What are the benefits of this course? - Receive practical tips and tricks for good verbal and written communication. - Develop key skills that can used within the workplace. - Understand the right words to use and when. Why choose an Upskill People course? - Study in your own time using our interactive learning portal. - Works from any device. - All courses are written by industry experts. - Media rich course videos. - Easy to implement skills and knowledge in real life. Learn More

Discover our short online equality act course, bought to you by Upskill People. What are the benefits of this course? - Provides a comprehensive overview of the Equality Act requirement for the fair and equal treatment of all. - Receive real-life examples of the effects of discrimination and how to create a productive and harmonious environment. - Learn more about pay equality and secrecy. Why choose an Upskill People course? - Study in your own time using our interactive learning portal. - Works from any device. - All courses are written by industry experts. - Media rich course videos. - Easy to implement skills and knowledge in real life. Learn More

Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers. What are the benefits of this course? - Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers. - How to help calm situations that could otherwise become out of hand. - Learn what to do, and not to do, when there\'s a confrontation with customers. - How to handle one-on-one confrontations, both during and after. Why choose an Upskill People course? - Study in your own time using our interactive learning portal. - Works from any device. - All courses are written by industry experts. - Media rich course videos. - Easy to implement skills and knowledge in real life. Learn More