Upskill Main Product Catalog

Learn everything you need to know about good customer service in our communication skills course. What are the benefits of this course? - Receive practical tips and tricks for good verbal and written communication. - Develop key skills that can used within the workplace. - Understand the right words to use and when. Why choose an Upskill People course? - Study in your own time using our interactive learning portal. - Works from any device. - All courses are written by industry experts. - Media rich course videos. - Easy to implement skills and knowledge in real life. Learn More

Discover our short online equality and diversity training for managers bought to you by Upskill People. What are the benefits of this course? - Plenty of real life examples and scenarios for managers to relate to. - Provides a comprehensive overview of the Equality Act requirement for the fair and equal treatment of all. - Provides managers with practical tips on how to identify and react to discrimination within their team. Why choose an Upskill People course? - Study in your own time using our interactive learning portal. - Works from any device. - All courses are written by industry experts. - Media rich course videos. - Easy to implement skills and knowledge in real life. Learn More

This mental health awareness training for managers equips leaders with strategies to address wellbeing, support remote workers, and enhance productivity and leadership. What are the benefits of this course? - Equips managers with strategies to address both presenteeism and absenteeism effectively. - Provides insights into supporting remote workers and managing isolation-related challenges. - Enhances overall leadership quality, boosting confidence in managers and team members to support mental health. Why choose an Upskill People course? - Study in your own time using our interactive learning portal. - Works from any device. - All courses are written by industry experts. - Media rich course videos. - Easy to implement skills and knowledge in real life. Learn More

This Wellbeing Training for Managers equips you to recognise and address mental health issues, fostering a supportive workplace culture of communication and empathy to enhance team performance. What are the benefits of this course? -Develop skills to recognise and address mental health issues affecting team members. -Build confidence to tackle difficult conversations with sensitivity and empathy. -Foster a supportive workplace culture that reduces stigma and enhances team performance. Why choose an Upskill People course? - Study in your own time using our interactive learning portal. - Works from any device. - All courses are written by industry experts. - Media rich course videos. - Easy to implement skills and knowledge in real life. Learn More

Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers. What are the benefits of this course? - Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers. - How to help calm situations that could otherwise become out of hand. - Learn what to do, and not to do, when there\'s a confrontation with customers. - How to handle one-on-one confrontations, both during and after. Why choose an Upskill People course? - Study in your own time using our interactive learning portal. - Works from any device. - All courses are written by industry experts. - Media rich course videos. - Easy to implement skills and knowledge in real life. Learn More