Upskill Main Product Catalog

Discover our course covering everything you need to know on cellar management to look after cellar products so the customer gets them at their very best. Ideal for those within the hospitality industry.

What are the benefits of this course?

• Educates the learners on the different dispensing equipment and what it does.
• Provides information about the journey of kegged products through the cellar to the taps.b
• Information on how casks and kegs should be stored and how to maintain the perfect products.

Understanding the laws around tobacco sales is crucial, it\'s not just another product. This challenge 21 tobacco sales training course will equip you with the knowledge to handle tobacco sales responsibly and legally.

What are the benefits of this course?

• The legal age requirements for purchasing tobacco products.
• Which types of photo ID are acceptable for proof of age.
• What the Tobacco Display Ban means and how to comply with it.

Find out everything you need to know in our Challenge 25 Tobacco sales training course and upskill your employees today.

What are the benefits of this course?

• Have a clear understanding of the legislation covering the sale of tobacco.
• Learn how to refuse a sale correctly.
• Understand how the law is enforced and the consequences of breaking it.

Learn everything you need to know about good customer service in our communication skills course.

What are the benefits of this course?

• Receive practical tips and tricks for good verbal and written communication.
• Develop key skills that can be used within the workplace.
• Understand the right words to use and when.

Looking for an online consumer law course to upskill your employees within the retail industry?

What are the benefits of this course?

• Quickly achieve an understanding of consumer retail laws.
• Understand how to protect the consumer.
• Know what you need to about date codes, stock rotation, and perishable goods.

Help your team to deliver excellent counter food sales and service skills, perfect if you\'re looking for retail courses for your employees.

What are the benefits of this course?

• Improve customer satisfaction and retention.
• Drive average transaction value and sales volume.
• Understand techniques and tips to reduce stress during busy periods.

If your team spends a period of time on screens during their work day, it\'s important to provide display screen equipment training (DSE training).

What are the benefits of this course?

• This DSE training course gives your people the knowledge to maintain a good environment and improve their wellbeing.
• Provides information on employer and employee duties within the workplace.
• Outlines key facts about the law and what to do to comply.

Our drug awareness course gives anyone within licensed premises the awareness and ability they can put into practice.

What are the benefits of this course?

• Explains how to identify drug use and dealing.
• What the main drugs are and how to spot signs and symptoms that they are in use.
• Provides facts about the dangers of mixing alcohol and drugs.
• How to deter drug activity.

Our online learning merchandising course is essential for anyone within the retail industry as done well it can boost sales.

What are the benefits of this course?

• Practical tips on how to maximise the impact and attractiveness of products.
• Explains the legalities around product merchandising.
• How to use planograms.

Discover our short online equality act course, brought to you by Upskill People.

What are the benefits of this course?

• Provides a comprehensive overview of the Equality Act requirement for the fair and equal treatment of all.
• Receive real-life examples of the effects of discrimination and how to create a productive and harmonious environment.
• Learn more about pay equality and secrecy.