Alcohol Sales Challenge 25 (Scotland) - When to Serve
Course code
HAA2_01
£2.00
Alcohol Sales Training: When To Serve (Scotland) | Upskill Store
This course will take around 15 minutes
There’s one product area fraught with issues if you don’t know what you’re doing - that’s selling alcohol. This course covers the essential and practical skills you need to sell responsibly and within the law.
You will learn:
- the legal age restrictions for buying and selling alcohol and the consequences of breaking the law
- what alcohol actually is and who enforces the law on its sale
- about the premises licence and licensed hours for selling alcohol
- when to ask for ID and how the purchaser and the consumer should be considered
- which types of photo identification are acceptable as proof of age when buying alcohol
- how to recognise and manage fatigue in yourself and others
- how to understand and act upon well-being issues
- influencing and negotiation skills to create a safety culture
Average Rating | 2.36 |
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Number of Reviews | 101 |
Sub-sector | Restaurant, Hotel, Quick Service Restaurant, Pub/bar, Catering, Events |
Business Outcomes | Compliance, Sales, Service |
Skills & Training | Compliance, Sales & Service |
Jobs & Roles | Hospitality colleague, Hospitality HOD/Site Manager |
Course Authors | Upskill People |
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