Upskill Main Product Catalog

If you're dealing with food it's essential you know how to handle and serve it safely. This food allergen course gives you the practical skills you need to prevent a potentially life-threatening allergic reaction.

What are the benefits of this course?

• What having an allergy means and the law on allergens in loose food.
• What the 14 allergens are and where they can be commonly found, including drinks.
• What the customer needs to know and how you must clearly communicate it.
• How to record ingredients information for food prepared on site
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As part of our serving alcohol course series, this segment focuses the key facts about gin, and gives the learner the skills to best serve it.

What are the benefits of this course?

• Learn about what gin is made from and the different production methods.
• Understand the difference between pot and column distillation.
• Make it perfect - learn how to make, pour and present the perfect gin drink (and what not to do!).

Our online food hygiene course is designed to equip managers with the knowledge they need to manage food hygiene and safety in the business effectively.

What are the benefits of this course?

• Gain a thorough understanding of food safety and hygiene legislation and managerial responsibilities.
• Learn essential food safety procedures and effective team coaching techniques.
• Master HACCP for hazard control, handle enforcement visits, and address customer complaints professionally.

Whether you're dodging bad habits or lifting safety standards, this managing forklift training course has been developed by Mentor for managers and supervisors responsible for overseeing forklift use on site. Get the knowledge, skills and confidence to manage the use of forklifts in the workplace, and proactively uphold safety.

What are the key benefits of this course?

• Recognise and rectify bad practice, resulting in a significantly reduced risk of accidents.
• Ensure compliance whilst contributing directly to profitability.
• Accredited by AITT as being suitable to meet the requirements of UK health and safety legislation.

Our Managing Health and Safety course is designed to equip managers with practical knowledge they can use within the workplace.

What are the benefits of this course?

• Comprehensive understanding of health and safety laws and responsibilities.
• Learn effective risk assessment and accident prevention techniques.
• Understand essential fire management practices and regulatory compliance.

This episode on setting objectives in performance management teaches you how to engage and motivate your team effectively, identify challenges, and create actionable plans for improvement.

What are the benefits of this course?

• Learn strategies to effectively engage and motivate your team.
• Develop skills to identify key challenges and areas for improvement.
• Create actionable plans for positive change and enhanced team performance.

This Wellbeing Training for Managers equips you to recognise and address mental health issues, fostering a supportive workplace culture of communication and empathy to enhance team performance.

What are the benefits of this course?

• Develop skills to recognise and address mental health issues affecting team members.
• Build confidence to tackle difficult conversations with sensitivity and empathy.
• Foster a supportive workplace culture that reduces stigma and enhances team performance.

This Recruitment Management Course teaches you how to identify skills gaps, recruit effectively, and develop team members for success. Learn to conduct interviews and build a strong, skilled team.

What are the benefits of this course?

• Learn to identify and address skills gaps within your team.
• Understand how to assess and develop team members for promotion.
• Gain skills for effectively preparing for and conducting external interviews.

This course teaches you how to effectively manage employee inductions and address performance issues during probation. Learn to boost staff morale, ensure successful onboarding, and handle further training needs to enhance retention and performance.

What are the benefits of this course?

• Master effective induction processes to boost staff morale and retention.
• Learn to motivate new recruits and build their confidence in learning new skills.
• Develop strategies to address performance issues during probation and provide additional training as needed.

This Performance Management Course offers a chance to assess your skills, showcase your learning, and receive feedback on strengths and areas for improvement.

What are the benefits of this course?

• Assess and validate your management skills and recent development.
• Receive targeted feedback on your strengths and areas for improvement.
• Identify opportunities for further enhancement to refine your management abilities.