Upskill Main Product Catalog

If you're dealing with food it's essential you know how to handle and serve it safely. This food allergen course gives you the practical skills you need to prevent a potentially life-threatening allergic reaction.

What are the benefits of this course?

• What having an allergy means and the law on allergens in loose food.
• What the 14 allergens are and where they can be commonly found, including drinks.
• What the customer needs to know and how you must clearly communicate it.
• How to record ingredients information for food prepared on site
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This course is designed to equip managers with expert knowledge about food sales and service essentials.

What are the benefits of this course?

• Provides your team with the practical knowledge to provide the best experiences for their guests.
• Learn techniques to increase sales.
• Master how to vary your approach when dealing with different types of guests and environments.

This retail course cement the learners knowledge and confidence to be really brilliant at sales and service (and what not to do!) from first imrpessions to serving.

What are the benefits of this course?

• Practice your greet and seat skills.
• Understand how to vary your style and approach based on the type of guest.
• Understand the importance of table allocation and priorities.

As part of our serving alcohol course series, this segment focuses the key facts about gin, and gives the learner the skills to best serve it.

What are the benefits of this course?

• Learn about what gin is made from and the different production methods.
• Understand the difference between pot and column distillation.
• Make it perfect - learn how to make, pour and present the perfect gin drink (and what not to do!).

This Legionella awareness training quickly and concisely provides a practical approach to prevent Legionella, for all housekeeping, spa, and gardening teams.

What are the benefits of this course?

• Understand what Legionella and Legionnaires\' disease is and how you can catch it.
• Understand the law around Legionella control and our duty to take suitable precautions to prevent/control the risk of exposure.
• Learn what preventative measures we can take.

Our stress management course offers practical tips for reducing stress, improving wellbeing, and boosting productivity.

What are the benefits of this course?

• Understand stress indicators and strategies for effective management.
• Learn practical techniques for reducing stress through workload management, healthy habits, and breathing exercises.
• Gain insights into managing remote work challenges to improve overall wellbeing, attendance, and productivity.

Our online food hygiene course is designed to equip managers with the knowledge they need to manage food hygiene and safety in the business effectively.

What are the benefits of this course?

• Gain a thorough understanding of food safety and hygiene legislation and managerial responsibilities.
• Learn essential food safety procedures and effective team coaching techniques.
• Master HACCP for hazard control, handle enforcement visits, and address customer complaints professionally.

Whether you're dodging bad habits or lifting safety standards, this managing forklift training course has been developed by Mentor for managers and supervisors responsible for overseeing forklift use on site. Get the knowledge, skills and confidence to manage the use of forklifts in the workplace, and proactively uphold safety.

What are the key benefits of this course?

• Recognise and rectify bad practice, resulting in a significantly reduced risk of accidents.
• Ensure compliance whilst contributing directly to profitability.
• Accredited by AITT as being suitable to meet the requirements of UK health and safety legislation.

Our Managing Health and Safety course is designed to equip managers with practical knowledge they can use within the workplace.

What are the benefits of this course?

• Comprehensive understanding of health and safety laws and responsibilities.
• Learn effective risk assessment and accident prevention techniques.
• Understand essential fire management practices and regulatory compliance.

This episode on setting objectives in performance management teaches you how to engage and motivate your team effectively, identify challenges, and create actionable plans for improvement.

What are the benefits of this course?

• Learn strategies to effectively engage and motivate your team.
• Develop skills to identify key challenges and areas for improvement.
• Create actionable plans for positive change and enhanced team performance.