Upskill Main Product Catalog

Get your team up to speed with our short online food safety course on Acrylamide Awareness.

What are the benefits of this course?

• Gives learners the knowledge of what acrylamide is and why they should reduce exposure.
• Learn how to cook and prepare food to keep everyone safe.

Do you understand alcohol and the effect it can have on individuals and those around them? Our retail alcohol sales course is designed to help you understand the licensing law in Scotland and builds on your Challenge 21 knowledge.

What are the benefits of this course?

• Understand the impact of alcohol abuse on individuals and those around them.
• Learn about the laws on licensing and what they aim to achieve.
• The effects on health and society.

Saying no to customers is never easy. But when it comes to alcohol sales, there\'s a hard and fast rule. Learn how to refuse alcohol in Scotland with confidence.

What are the benefits of this course?

• When there\'s a duty to refuse to serve a customer and how to do this with good customer service.
• How to check ID properly.
• Why refusals to sell alcohol should be recorded.
• How to recognise and manage fatigue in yourself and others.

Let\'s face it: if you don\'t know what you\'re doing, selling alcohol can be fraught with issues. This course teaches you when to serve alcohol in Scotland, giving you the practical skills you need to sell responsibly and within the law.

What are the benefits of this course?

• The legal age restrictions for buying and selling alcohol and the consequences of breaking the law.
• What alcohol actually is and who enforces the law on its sale.
• About the premises licence and licensed hours for selling alcohol.

Discover our course covering everything you need to know on cellar management to look after cellar products so the customer gets them at their very best. Ideal for those within the hospitality industry.

What are the benefits of this course?

• Educates the learners on the different dispensing equipment and what it does.
• Provides information about the journey of kegged products through the cellar to the taps.b
• Information on how casks and kegs should be stored and how to maintain the perfect products.

Our cocktails essentials serving alcohol course is a short, \'need to know\' course giving you the important facts about cocktails to ensure you give your guests the best possible experience when serving them.

What are the benefits of this course?

• Know your stuff - learn the basic techniques and essential equipment needed to make a cocktail.
• Learn the language - get to know the terminology used in cocktail making.
• Make it perfect - learn how to make, pour and present the perfect cocktail (and what not to do!).

If you\'re dealing with food, you need to understand how to do so safely. This food hygiene online course provides everything you need to comply with food regulations, giving you the knowledge and skills you need to serve delicious food safely.

What are the benefits of this course?

• The consequences of poor food hygiene and how important food safety is.
• How food poisoning is caused and what its effects are.
• About the different types of contamination and how they make food unsafe.
• The sources of bacteria and how they spread, and the major illness-causing bacteria.

If you're dealing with food it's essential you know how to handle and serve it safely. This food allergen course gives you the practical skills you need to prevent a potentially life-threatening allergic reaction.

What are the benefits of this course?

• What having an allergy means and the law on allergens in loose food.
• What the 14 allergens are and where they can be commonly found, including drinks.
• What the customer needs to know and how you must clearly communicate it.
• How to record ingredients information for food prepared on site
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This course is designed to equip managers with expert knowledge about food sales and service essentials.

What are the benefits of this course?

• Provides your team with the practical knowledge to provide the best experiences for their guests.
• Learn techniques to increase sales.
• Master how to vary your approach when dealing with different types of guests and environments.

This retail course cement the learners knowledge and confidence to be really brilliant at sales and service (and what not to do!) from first imrpessions to serving.

What are the benefits of this course?

• Practice your greet and seat skills.
• Understand how to vary your style and approach based on the type of guest.
• Understand the importance of table allocation and priorities.