Alcohol Sales Challenge 21 (NI) - When to Serve
Course code
HAA1_01_NI
£2.00
Think serving alcohol is just about pouring drinks? Think again! This course is your go-to guide for selling alcohol responsibly and legally in Northern Ireland, you’ll get all the tips you need to serve smart and stay compliant.
Benefits of this course:
- Learn essential legal guidelines and age restrictions for alcohol sales.
- Understand licensing requirements, ID checks, and acceptable proof of age.
- Gain skills in fostering a safety culture through effective influencing and negotiation.
This course will take around 15 minutes
There’s one product area fraught with issues if you don’t know what you’re doing - that’s selling alcohol. This course covers the essential and practical skills you need to sell responsibly and within the law.
You will learn:
- the legal age restrictions for buying and selling alcohol and the consequences of breaking the law
- what alcohol actually is and who enforces the law on its sale
- about the premises licence and licensed hours for selling alcohol
- when to ask for ID and how the purchaser and the consumer should be considered
- which types of photo identification are acceptable as proof of age when buying alcohol
- how to recognise and manage fatigue in yourself and others
- how to understand and act upon well-being issues
- influencing and negotiation skills to create a safety culture
| Sub-sector | Restaurant, Hotel, Pub/bar, Catering |
|---|---|
| Business Outcomes | Compliance, Sales, Service |
| Skills & Training | Compliance, Sales & Service |
| Jobs & Roles | Hospitality colleague, Hospitality HOD/Site Manager |
| Course Authors | Upskill People |
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