Alcohol Sales Challenge 25 - When to Serve

Course code

There's one product area fraught with issues if you don't know what you're doing - that's selling alcohol. This course covers the essential and practical skills you need to sell responsibly and within the law.

You will learn:

  • The legal age restrictions for buying and selling alcohol and the consequences of breaking the law.
  • What alcohol actually is who enforces the law on its sale.
  • About the premises licence and licensed hours for selling alcohol.
  • When to ask for ID and how the purchaser and the consumer should be considered.
  • Which types of photo identification are acceptable as proof of age when buying alcohol.
  • How to recognise and manage fatigue in yourself and others.
  • How to understand and act upon wellbeing issues.
  • Influencing and negotiation skills to create a safety culture.

We recommend this course is combined with the following to help you comply with alcohol sale regulations:

More Information
Rating 3.86
Rating number 138
Core Sector Hospitality, Retail
Sub-sector Restaurant, Hotel, Quick Service Restaurant, Pub/bar, Catering, Events
Business Outcomes Compliance, Sales, Service
Skill Type/Topic Health and Safety
Job Type Food and Beverage, Customer Assistant, Sales Assistant
Author Upskill People

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