Upskill Main Product Catalog

Get your team up to speed with our short online food safety course on Acrylamide Awareness.

What are the benefits of this course?

• Gives learners the knowledge of what acrylamide is and why they should reduce exposure.
• Learn how to cook and prepare food to keep everyone safe.

Do you understand alcohol and the effect it can have on individuals and those around them? Our retail alcohol sales course is designed to help you understand the licensing law in Scotland and builds on your Challenge 21 knowledge.

What are the benefits of this course?

• Understand the impact of alcohol abuse on individuals and those around them.
• Learn about the laws on licensing and what they aim to achieve.
• The effects on health and society.

Saying no to customers is never easy. But when it comes to alcohol sales, there\'s a hard and fast rule. Learn how to refuse alcohol in Scotland with confidence.

What are the benefits of this course?

• When there\'s a duty to refuse to serve a customer and how to do this with good customer service.
• How to check ID properly.
• Why refusals to sell alcohol should be recorded.
• How to recognise and manage fatigue in yourself and others.

Let\'s face it: if you don\'t know what you\'re doing, selling alcohol can be fraught with issues. This course teaches you when to serve alcohol in Scotland, giving you the practical skills you need to sell responsibly and within the law.

What are the benefits of this course?

• The legal age restrictions for buying and selling alcohol and the consequences of breaking the law.
• What alcohol actually is and who enforces the law on its sale.
• About the premises licence and licensed hours for selling alcohol.

Our online course on anti-bribery awareness provides your employees with the knowledge to confidently understand, notice, and act on what bribery in the workplace is.

What are the benefits of this course:

• Combat bribery and corruption within the workplace.
• Have a clearer understanding of everyone\'s responsibility.

This short course on managing anxiety in the workplace helps employees to understand the topic more thoroughly and help themselves and support others.

What are the benefits of this course?

• Provides a clear understanding of what anxiety is.
• Helps employees to spot the signs of an anxiety disorder and how to react appropriately.
• Complete this short, practical, and business-focused course in less than 10 minutes.
• Collect CPD points which enhance your continued professional development.

Discover our short online bed bug training course, ideal for those in the hospitality industry.

What are the benefits of this course?

• Provides learners within the hospitality industry vital information about bed bugs.
• Explains facts on bed bugs, including how they breed, feed, and infest.
• Educates learners about the risk of bed bugs and how to avoid infestation.

Discover our course covering everything you need to know on cellar management to look after cellar products so the customer gets them at their very best. Ideal for those within the hospitality industry.

What are the benefits of this course?

• Educates the learners on the different dispensing equipment and what it does.
• Provides information about the journey of kegged products through the cellar to the taps.b
• Information on how casks and kegs should be stored and how to maintain the perfect products.

Learn everything you need to know about good customer service in our communication skills course.

What are the benefits of this course?

• Receive practical tips and tricks for good verbal and written communication.
• Develop key skills that can be used within the workplace.
• Understand the right words to use and when.

Our drug awareness course gives anyone within licensed premises the awareness and ability they can put into practice.

What are the benefits of this course?

• Explains how to identify drug use and dealing.
• What the main drugs are and how to spot signs and symptoms that they are in use.
• Provides facts about the dangers of mixing alcohol and drugs.
• How to deter drug activity.